Support Policy

Customer Support Hours: Freshnta’s support team is available to assist with orders, returns, and general inquiries 9:00 AM - 6:00 PM, Monday to Saturday.

Response Time: We aim to respond to customer queries within 24 hours on business days.

Contact Methods: Reach us at support@freshnta.com or through the in-app chat feature for fast assistance.

Resolution Process: Our support team is committed to resolving issues fairly and promptly, with an emphasis on customer satisfaction.